Sterling McCall Ford
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Dealership Service Review
service Rating
Great Customer Service
Written byon 04/07/2022
I actually arrived 15 min early because my appointment wasn’t until 7am. Andrew Britton my service advisor arrived a few minutes after I did but before the 7am opening time. He opened the door invited me in and immediately took all my information. He never once said sorry we don’t open until 7. I was on my way before 7. So great customer service and then he advised me during the day on the progress of my truck. Great job.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 04/07/2022
Dealer Response
Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your service experience.
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