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Sterling McCall Ford


6445 Southwest Fwy, Houston, TX 77074 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (9) No (1)
Service Rating
Recommend:
Yes (27) No (0)
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Dealership Service Review

1 out of 5 starsservice Rating
A bunch of bs
Written by John on 04/02/2022

When I bought there vehicle they notified about a recall on the vehicle and I knew as well, they promised that they fixed it and when I checked online and typed my vin it was not fixed.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Customer Service on 04/07/2022
Dealer Response
Thank you for your feedback about your vehicle not having the recall taken care of. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Ruben Herrera General Sales Manager rubenherrera@sterlingmccallford.com
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