Sterling McCall Ford
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Dealership Service Review
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A bunch of bs
Written by 04/02/2022
onWhen I bought there vehicle they notified about a recall on the vehicle and I knew as well, they promised that they fixed it and when I checked online and typed my vin it was not fixed.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Customer Service on 04/07/2022
Dealer Response
Thank you for your feedback about your vehicle not having the recall taken care of. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me?
Ruben Herrera
General Sales Manager
rubenherrera@sterlingmccallford.com
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