Sterling McCall Ford
Back to Service Reviews
Dealership Service Review
service Rating
Very madddddd
Written byon 03/22/2022
One of the side pieces was already broken on the clip just one not the others when i went up there to get the car from purchasing it i told them bout it and they will not order the part to fix it unless i pay for it even tho it was broke before i even got the car ..a couple days later when took it to the highway it ripped completely off .and now not only do i have to pay for it to be fix they can not even get back to me with a price on the part .. and then after having it a week i have a leak in my tire from the air nozzle …
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
Customer Service on 03/24/2022
Dealer Response
Thank you for your feedback about your service experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me?
Calvin Miller
Service Director
cmiller@sterlingmccallford.com
Report