Sterling McCall Ford

I brought my expedition in due to some kind of oil leak in the rear of my vehicle, I suggested it might be the shock. While there i asked for an oil change and state inspection. This was on Thursday. Friday late i called on the status of my vehicle, i was told it was done. They said no oil leak, my advisor wasn’t there and no one there picked up the ball to complete this with me. I went back Saturday knowing full well there was a noticeable problem, it was on my garage floor in a puddle. The acting svc mgr had someone take it back and confirmed my problem. He also mentioned that my service writer was out Fri, but them that wasn’t my problem as he recognized the goof that no one seemed to care about, that being my vehicle was there but no one bothered to call and talk to me. As well, literally the only reason i ever went to Sterling McCall for service on my expedition was they had the best car wash after service. That is not the case anymore, i got my vehicle back with radio stations changed, seat and steering wheel adjusted, just enough to send me over the top and never go back and write something like this! I have been dealing with this terrible service department for years, no more.