Sterling McCall Ford
Back to Service Reviews
Dealership Service Review
service Rating
Great Trip to the Dealer for Service!
Written byon 03/11/2022
Brought my 2018 in for a needed oil change and we did the brake fluid and coolant after inspection. My service advisor is David Nguyen and he has been very helpful and timely in the past as usual. David processes you in quickly and keeps you posted on the status of your vehicle. I like the email report showing all items done and their condition. If there is an item that needs immediate/future attention its addressed in the report (with pricing) so you can determine your next move. It couldn't happen so smoothly without David's attention.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Customer Service on 03/14/2022
Dealer Response
Thank you for your kind words for David, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!
Report