Sterling McCall Ford

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Sterling McCall Ford
6445 Southwest Fwy, Houston, TX 77074 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(63)
Recommend:
Yes (9) No (1)
Service Rating
(179)
Recommend:
Yes (27) No (0)
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Dealership Sales Review

sales Rating
Ford
Written by Francisco on 03/13/2024

Added fees that I didn’t even know about, never coming here again. They added 9,256 dollars on fees 5,269 I didn’t even know, once they took 1 week to send me all the receipts I realized. Unbelievable

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
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Kathryn Glenn on 04/04/2024
Dealer Response
Francisco, Thank you for your feedback about this issue with the fees and I apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Amanda Myers Sales Manager amyers@sterlingmccallford.com
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