Sterling McCall Ford

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Sterling McCall Ford
6445 Southwest Fwy, Houston, TX 77074 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(63)
Recommend:
Yes (9) No (1)
Service Rating
(179)
Recommend:
Yes (27) No (0)
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Dealership Sales Review

sales Rating
Please run DO NOT PURCHASE WITH THEM
Written by Mel on 04/20/2022

Please do not purchase here. I had the worst experience here. I purchased a 2013 Ford escape, I should have seen the red flags. The sales lady stated I needed to bring the car back Wednesday so they could put a part on it, I get home the damn windshield wipers didn't work. I've never seen that on a car before, then when I would pick up speed the car would pull to the left or right. And Alex he so damn rude, he told my fiance that the warranty wouldn't cover suspension to get fixed after they said they fixed the car. It still sounded like I was in an airplane. SMH. Alex said that "all older cars make noise". PLEASE DO NOT PURCHASE HERE. I NEVER LEAVE REVIEWS BUT PEOPLE HAVE TO KNOW THIS PLACE IS A SCAM!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
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Customer Service on 04/20/2022
Dealer Response
Thank you for your feedback about condition your vehicle was sold to you in because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Ruben Herrera General Sales Manager rubenherrera@sterlingmccallford.com
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