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Mercedes-Benz of Houston North


17510 I-45, Houston, TX 77090 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (12) No (5)
Service Rating
Recommend:
Yes (18) No (5)
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Dealership Service Review

2 out of 5 starsservice Rating
lot problems with my GLE 350
Written by jose sanchez on 02/03/2024

my adviser He always tries to help me but since I bought that car I have had more problems than solutions, today I still have problems and the sales manager wanted to help me so I could change the car, it is a certified used car but it is still full of problems

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Destiny Jarvis on 02/03/2024
Dealer Response
Hi Jose, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8970. We hope to hear from you.
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