Mercedes-Benz of Houston North
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Service history review yields satisfactory cost adjustment on brake service
Written byon 08/27/2023
At settlement time on my most recent B service, I presented information on a prior service that appeared to have been performed incompletely, or with substandard quality control. The service advisor agreed and we reached a satisfactory solution involving a credit for the cost of the substandard service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Ash Scott on 08/30/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. Drive safe, and we'll see you on the road.
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