Mercedes-Benz of Houston North
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Dealership Service Review
service Rating
Consistently poor service
Written byon 04/09/2023
Very poor service, 2nd time to bring the car, took too long to fix the top convertible. Car was returned unclean even with marks and greasy touch on steering wheel. One of the worst car dealerships and definitely the worst Mercedes service I’ve been to
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Harrick Newman on 04/12/2023
Dealer Response
Hi Hesham, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8970 to discuss what we can do to help.
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