Mercedes-Benz of Houston North
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Dealership Service Review
service Rating
Maintenance Service
Written byon 01/15/2023
Although I was told alignment and tires were included in my maintenance and extended warranty but wasn't, I was overall pleased with the timely manner of the service. I was a bit annoyed that I was approached a couple times by the sales person that I needed things replaced because I bought the vehicle in July and is wassupposed to be certified used so I shouldn't hace had all these problems.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Rose Schmidt on 01/19/2023
Dealer Response
Hi Joann, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
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