Mercedes-Benz of Houston North
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Dealership Service Review
service Rating
CLA250
Written byon 12/30/2022
This. Was the worst experience I have had with this dealership they kept the car for two days for an oil and filter change and drive belly replacement They misstated what work had previously been done (alignment battery ) I was not kept informed as to the work status
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Joseph Lee on 01/05/2023
Dealer Response
Hi Malcolm, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8970. We hope to hear from you.
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