Mercedes-Benz of Houston North
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Dealership Sales Review
sales Rating
Great Vehicle Poor Customer Service
Written byon 09/10/2016
This dealership is not one to trust. Advertise pricing as CPO and then attempt to charge for this service on Sales Invoice. They also did repairs and replacement on the vehicle and then when vehicle delivered those parts were not in vehicle ... had to chase them just to speak to them. Buyer Beware with this dealer!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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ilovemileone on 09/12/2016
Dealer Response
Thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk directly with you and rectify these issues. You can contact the GM at (281) 305-8970 -- we hope to hear from you soon.
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