Mercedes-Benz of Houston North
Dealership Sales Review
Love the 2021 GLC 300. Great ride, lots of room and no Tesla range anxiety. Xavier Vargas, the sales rep was great. He was very knowledgeable, great demeanor for sales and spent a lot of time w/o distractions. Traded in a 2021 Tesla Model 3. The trade-in negotiation was led by the retail sales manager. He continued to tell me he wants the trade to be fair for both parties, said to trust him he had nothing left to offer and so we did the deal. After the fact, I saw my Tesla was listed far above what the sales manager said it would be listed for proving it was far from a fair trade. Of course, he blamed corporate for setting the price $2000 over what he said it would list. Lesson learned. But, I have a great car so it's time to move on.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes