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Mercedes-Benz of Houston North


17510 I-45, Houston, TX 77090 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (12) No (5)
Service Rating
Recommend:
Yes (18) No (5)
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Dealership Sales Review

1 out of 5 starssales Rating
Worst customer service ever!
Written by Dan Mendez on 02/12/2022

With the exception of the level of service we received from our salesman Alec Christy which was superb, the entire management team at this dealership has absolutely no concept of what customer service beyond the sales process is. We will never do business with Auto Nation again. Spare yourself a headache and take your money to a Sewell Mercedes Benz dealership.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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Trinity Miller on 02/15/2022
Dealer Response
Hi Dan, we are deeply disappointed by your experience at Mercedes-Benz of Houston North. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 305-8970 -- we hope to hear from you soon.
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