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Fredy Kia


11711 Gulf Hwy, Houston, TX 77034 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (25) No (3)
Service Rating
Recommend:
Yes (43) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Run away do not shop here
Written by Pjay on 11/27/2023

Was sold a 2021 car they didn't bother checking before selling to me with an engine full of sludge ! After only 6k miles from the time I bought it I need a new engine when it's only a few years old and I've barely put miles on it ! Spent 45 minutes on hold, getting hung up on and countless transfers before I finally got a manager on the phone saying there's nothing they can do about it and even heard him in the background mocking me with fellow coworkers. Manager said he would call me back but I'm not going to hold my breath as I had to wait 45 mins to get him on the phone in the first place for him just to shrug his shoulders at me . I will be contacting Kia corporate,bbb, and Texas dmv enforcement division to launch complaints and currently talking with a lawyer to see what other avenues I can take to remedy the situation.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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