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Fredy Kia


11711 Gulf Hwy, Houston, TX 77034 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (25) No (3)
Service Rating
Recommend:
Yes (43) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Worst Experience Ever
Written by Ricolynn1975 on 03/07/2022

I would never recommend KIA Used or other wise to anyone. I purchased a used car from Fredy Used car lot and spent the whole day trying to get financing. My credit to say the least was not the best. I was told at the end of the day that they were able to get me approved for 1 vehicle on the lot, yes just 1 and it was a 2015 Kia Sportage. I test drove the vehicle and decided to purchase it. The vehicle had over 170,000 miles. The passenger side window did not work and it had a small fender bender on the driver side. I put $1000 downpayment even though the advertisement on the building said no more then $500 down so false advertisement. I had the car about 2 weeks and started smelling a smell.of burning oil. I called the car lot and was told to take the vehicle in but when I did the person I was specifically dealing with was not available so I was given the run around. I decided to go ahead and have the oil changed to cover my own basis. Keep in mind I purchased the vehicle towards the end of November and did the oil change in December. I continued to smell oil burning and by Feb the car was knocking and not drivable. When I contacted Fredy Kia I was told there was nothing they could do to help me. So now I am without a vehicle and out $1000 and no resolution in sight. I have had to result to Uber and Lyft to get to work.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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