Beck & Masten Buick GMC South
Dealership Service Review
I have difficult scheduling constraints due to my travel schedule. Rosie Hernandez and Beck & Masten have always worked with me to find a time window for service that meets my constraints. This most recent visit was an excellent example. I also get excellent service advice from Beck & Masten regarding what I should have done, what I can delay based upon usage, and most importantly, what services I should accelerate due to planned trips and stress on the vehicle. I really value having the same service rep for my 6 year history with Beck & Masten. What makes it very special is how hard she works and how much knowledge she has. Thank you. No reason for me to ever consider going anywhere else.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes