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Beck & Masten Buick GMC South


12820 Gulf Fwy, Houston, TX 77034 (map)
Today 9:00 AM - 9:00 PM
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Dealership Service Review

5 out of 5 starsservice Rating
Excellent service & knowledge of the vehicle needs
Written by JCfra99 on 06/03/2016

I have difficult scheduling constraints due to my travel schedule. Rosie Hernandez and Beck & Masten have always worked with me to find a time window for service that meets my constraints. This most recent visit was an excellent example. I also get excellent service advice from Beck & Masten regarding what I should have done, what I can delay based upon usage, and most importantly, what services I should accelerate due to planned trips and stress on the vehicle. I really value having the same service rep for my 6 year history with Beck & Masten. What makes it very special is how hard she works and how much knowledge she has. Thank you. No reason for me to ever consider going anywhere else.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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