Skip to main content

Bayway Cadillac Southwest


10150 Southwest Fwy, Houston, TX 77074 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (17) No (2)
Service Rating
Recommend:
Yes (3) No (1)
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Never again
Written by A Jackson on 02/17/2025

This is by far the worst experience I’ve ever had at a car dealership. While waiting on the salesman that I was originally working with to return, another salesman approached me and asked me what kind of car I was looking at. When I told him the make and model of the car I was getting he told me that he wouldn’t recommend getting that vehicle. He basically explained to me that the salesman was trying to sell me a bad vehicle, and was just trying to make a profit.. fast forward about an hour and a half later, I finally talk to the original salesman I’ve been dealing with and explain to him what the other salesman told me. Long story short the salesman assures me that nothing is wrong with the car and I end up purchasing it. There were minor dings and scratches on the vehicle and the salesman assured me that he would schedule an appointment so I could bring the car back in to have it painted and detailed. It’s been a little over three weeks and my car still hasn’t been painted or detailed because the dealer keeps giving me the run around and won’t schedule the appointment. My interactions at this dealership were extremely unprofessional, and ghetto and I would not recommend!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.