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Freeman Buick GMC


501 W Hwy 114, Grapevine, TX 76051 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (5) No (0)
Service Rating
Recommend:
Yes (3) No (1)
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Dealership Sales Review

5 out of 5 starssales Rating
Freeman is full of rockstars!
Written by Satisfied on 01/01/2024

I spoke with both Rick and Edwin on the phone prior to coming in after having a negative experience at another dealership. When I arrived Edwin got right to work getting a value for my trade-in while I checked out the new Buick Encore GX Sport Touring! Everything moved quickly after that. There were no games or gimmicks, no back and forth. Edwin gives you honest and straightforward numbers from the beginning to save everyone’s time. Once we settled on numbers, I moved to Susan’s office. She is also a rockstar! She quickly found financing for me and got the paperwork finalized. The dealership was extremely busy due to end of year sales but not once did I feel unimportant or like my wait was too long. I also had to bring my young daughter along and everyone was so sweet and accommodating with her. This was my first experience purchasing a vehicle all by myself and it couldn’t have gone better! My husband will be in the market for a truck before the year is over and we will definitely be back to Freeman!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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Freeman Buick GMC on 01/03/2024
Dealer Response
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Freeman Buick GMC Team
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