Classic Chevrolet Grapevine
Dealership Service Review
I brought my 07 Covette in for repair after it was hit in the rear. After discussing what needed to be done I added one thing for sure and asked for a price on another. When I declined the second the person working with me assumed I was refusing all of the additions. So, when I came by to look at the work after a week I found the 1st addition hadn't been touched. I was assured this wouldn't take long. After 2 more weeks I finally got my car. The first thing I noticed was the radio reception was weak to non-existent. The button to open the rear deck didn't work. The plate lights and the emergency unlock was nearly unattached and not usable. The right front fender had been adjusted and now the passenger door hits when opening. Before the crash everything worked. The car is now back in the shop. At this time I'm holding my breath.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No