Classic Chevrolet Grapevine
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Dealership Service Review
service Rating
Disappointing, Cannot recommend
Written byon 06/19/2024
I took my 2023 Corvette Stingray with ~ 3,500 miles in for an oil & filter change and for the addition of transmission fluid. The technician removed a body panel and left it on the top of his tool cart. The panel fell to the floor causing paint damage. He also left greasy handprints several places on the white exterior and left “oil slicks” on my console and steering wheel. The dealership’s service manager did agree to pay for the repair and repaint of the body panel (earning a second star in this review). The service manager was a real professional but the people behind the wrenches…not so much.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No