Classic Chevrolet Grapevine
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Dealership Service Review
service Rating
Jeffrey Murray
Written byon 12/04/2018
The overall experience was great but I was charged for a free oil change. When I leased this 2017 Volt I was told that my first two oil changes would be free. I was in for a 15,000mi check and my first oil change. When I checked out I was charged $52.00 for my free oil change. The lady at the desk said that my free oil change had expired. How does a free oil change expire? This is a hybrid vehicle and I haven't been using the gas engine very often. Can somebody please explain to me what I am missing?
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No