Classic Chevrolet Grapevine
Dealership Sales Review
I am in the market for a sports car or sports coupe in the $44,000 to $58,000 range. I went to Classic Chevrolet after reading a favorable review of the 2008 Corvette in an auto magazine. This dealership had a large number of unsold Corvette's arrayed around the exterior of the showroom, all of them dirty, with one of the cars displaying a sizeable amount of dried bird droppings. I was approached by salesman "Ricky" who was dressed as if to do farm work. I indicated my interest and asked to test drive a Corvette. Ricky stated this was contrary to company policy, but at my request went to ask the sales manager for permission. Ricky returned and said the sales manager had refused, giving me a series of ad hoc reasons for the denial, such as insurance concerns, that Corvette buyers don't like any miles on the cars they purchase, etc. I thanked Ricky and left. I am a 50+ year old male who drove up in a Mercedes, wearing a $500 cell phone on my belt. My wife and I purchased a Mercedes CLS 550 in June--the dealership let us test drive several cars. I went to an Audi dealership last weekend and test drove an S5. The Audi personnel were courteous and friendly. In my opinion, Ricky and his sales manager were unable and uninterested in distinguishing a serious qualified customer from a joyrider. They also seemed to think there was a throng of customers clamoring to purchase their unsold inventory of Corvettes. Their behavior was simply a preview of the type of customer care and attention I would receive. The entire experience was a turn-off. I concluded that no matter how nice a car a Corvette may be, if you buy one you will have to deal with a Chevrolet dealership, which will be a hassle.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No