EchoPark Automotive Dallas (Grand Prairie)
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Dealership Service Review
service Rating
Horrible service department
Written byon 01/04/2024
Bought a car in 11/2023 which I discovered had an oil several days after purchasing, getting the leak repaired required several trips to the dealership and follow up on my part only to allegedly have the repairs done but the dealership will not provide a receipt indicating what was done. EchoPark knows how to sell cars but lacks on the repair side.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Benjamin Schweppe on 01/05/2024
Dealer Response
Providing a happy experience is what we strive to do, and we didn’t deliver for you. What can we do to make this right? Contact us and let us know.
- Ben, Guest Loyalty Specialist, glc.dallas@echopark.com
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