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EchoPark Automotive Dallas (Grand Prairie)


2615 I-20 Frontage Rd, Grand Prairie, TX 75052 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (83) No (6)
Service Rating
Recommend:
Yes (2) No (0)
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Dealership Sales Review

3 out of 5 starssales Rating
Same ole same ole
Written by Fooled Again on 09/14/2024

I thought upon entering that this place would be different than a regular dealership. They make it seem as easy as shopping for groceries. They have you go to a computer, pick the cars you like and choose up to 4 keys to different cars to go out on the lot to make sure the car matches what you liked online with in person. I actually liked this part of it. I thought it was fresh. But what wasn’t fresh, or better yet was stale even was the financing part. The same old routine where you have to do a lot of back and forth with the sales guy-talks-to-the-finance-guy-only bit. I wouldn’t have had to do any back and forth if they’d just honored their website’s financing numbers. There is this “Check financing” button on their website which is not only the normal website at home, the same they have on all their computers for you to search. On the site there’s this “check financing” button that lets you run numbers with hypothetical credit scores, percentages and length of loan terms. I understand these aren’t actual numbers but when their 1st, 2nd, and even 3rd “Offers”, when mind you there isn’t supposed to be any haggling, are almost 200, 150 or even 100 more a month than what I calculated ... on their website ... I know I’m not only dealing with non up and up people, I’m dealing with the same old salesman tactics; shady salesman tactics at that. If they’d just honor their numbers I would’ve been totally fine with no haggling. I also need to add that when I was running my own numbers at home and at Echo Park, I was thinking my credit was good. When they actually ran it, it came out great, even according to their website!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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Benjamin Schweppe on 09/19/2024
Dealer Response
Hi, thank you for taking the time to tell us about your experience. Reviews like this help us improve. Please reach out to me directly as I would love to connect with you on this negative experience. Thanks. -Ben, Customer Service Manager (214) 674-6185
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