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EchoPark Automotive Dallas (Grand Prairie)


2615 I-20 Frontage Rd, Grand Prairie, TX 75052 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (81) No (5)
Service Rating
Recommend:
Yes (2) No (0)
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Dealership Sales Review

3 out of 5 starssales Rating
Eco park review
Written by Dubyaoh on 08/13/2024

The truck I found at the Grand Prairie facility was great. 2022 Ram 1500 Classic Warlock. Red with black trim. Beautiful truck, low mileage, clean carfax, great price on my trade in. So why 3 stars? It took six hours to complete. 10 minutes with our salesman Adrian, then he’d disappear for 30-40 minutes. Six hours! Walked out with a ridiculous interest rate of 13.9 with a credit score of 812. Am currently refinancing with my bank for 5.9. Their vehicles are good deals price wise, but be prepared to buy a $699 appearance coverage policy that they say is mandatory on all pre-owned vehicles. (They are going to realize that with me living in a farm, their policy is going to get a workout on removing upholstery stains and tears. And removing little dings from bumping into things.)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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Dub Cunningham on 09/14/2024
Benjamin, I’m glad you’re happy with my response. I am happy with the truck. I was NOT happy with the buying experience. 6 hours? And 13.99% interest?? And the $699 “Mandatory “ appearance package/ insurance? That I was told was mandatory on all vehicles… that the paper work states in the fine print is NOT mandatory.
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Benjamin Schweppe on 09/13/2024
Dealer Response
This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.
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