Skip to main content

Jupiter Chevrolet


11611 LBJ Fwy, Garland, TX 75041 (map)
Today 8:30 AM - 9:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating
Recommend:
Yes (1) No (0)
Back to Sales Reviews

Dealership Sales Review

2 out of 5 starssales Rating
Used car with damages and mediocre customer service
Written by daniels8 on 12/29/2015

Just bought an used Sonata from them which they claimed to be in perfect order. I was only there in the evening to look at it and the light on their parking lot wasnt good enough to look at every detail. Also since I didnt have car insurance yet I couldnt take it to vehicle inspection upfront. Sales process was very intransparent to me and salesman did a lot of promises that turned all out wrong or at extra cost which wasnt mentioned before signing. After signing the paperwork I received 7 follow ups within 36 hours to provide documentation - heck yeah I get it. The day after pick up I brought the car into checkup and it turned out there are 3 different tires on a 34k miles car, filters all bad, tail light cracked. Wrote email & follow up calls but no response AT ALL. Headed over to pick up my license plate and got manager to look at it - no help at all. I am glad my car is still under manufacturer warranty - I will not go back to them.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.