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Jupiter Chevrolet


11611 LBJ Fwy, Garland, TX 75041 (map)
Today 8:30 AM - 9:00 PM
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Dealership Sales Review

2 out of 5 starssales Rating
Bad customer service
Written by sandrac94 on 03/28/2015

I got a Malibu 2013 and I love it. Make sure to go over the paper work before paying because they add more charges and don't tell you about it. The sales person that helped us from the pre-owned building named albert(or something like that) was very unprofessional. He looked like he was in a rush to finish with us so he can go to his other clients and only cared about his commission. He spelled my name, address, and place of employment wrong in some of the paper work. Do not go to him.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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jupiterchevy on 04/01/2015
Dealer Response
We appreciate you bringing this to our attention and we will be using your feedback to improve in the future. If you’d like to speak with someone about this further, please contact me at your earliest convenience. We discussed the matter with Albert. Usually one of our well-reviewed salesmen, he wanted to extend his apologies and is looking at better managing time when more than one of his guests visit at the same time. Thank you, and I’m pleased that you love your Malibu. Enjoy it in good health. Marcus Barnes, Internet Sales Director, 972-271-9900.
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jupiterchevy on 04/01/2015
Dealer Response
We appreciate you bringing this to our attention and we will be using your feedback to improve in the future. If you’d like to speak with someone about this further, please contact me at your earliest convenience. We discussed the matter with Albert. Usually one of our well-reviewed salesmen, he wanted to extend his apologies and is looking at better managing time when more than one of his guests visit at the same time. Thank you, and I’m pleased that you love your Malibu. Enjoy it in good health. Marcus Barnes, Internet Sales Director, 972-271-9900.
Report