Jupiter Chevrolet
Dealership Sales Review
I purchased my 2012 Silverado from Jupiter brand new in June 2012, Jeff K. was the salesman I spoke to. After negotiating the price he came back and told me they would have to charge me more for the rims on it as they weren't part of the deal. He never mentioned this to me prior or during the negotiations. Me being the trusting person I said ok. Little did I know I could've refused him taking them off and still not be charged as that was his fault not mine. He also promised to have it cleaned and washed again since he gave it to me with a sloppy job performed on it, but that too was a lie. In April 2014 my wife purchased a brand new Camaro RS, her salesman was Dickie. This particular Camaro was the one that had all features she wanted. There was a dent on both doors and someone wiped the hood with some type of liquid that left scratches. The damage to the hood was VERY visible. Dickie promised to have us bring it in the following month to have these issues fixed. My wife emailed him and left message with receptionist to have him contact her. He never returned he messages, I asked him why he hadn't and he denied receiving them, which I call bs on that. Finally we took it in to shop in August 2014 to have rims repaired as someone almost hit my wife forcing her to hit the curb. I spoke with Greg of the service Department and showed him the damage prior to purchase and he said he would have them correct the issues. Again Dickie denies the issues so the repairs aren't charged to his department. A couple weeks go by and we are called to pick up the car. When my wife brings it home I do a walk around to assess the repairs. Dents on doors still there and so is the .damage to the hood, and NOW there is paint the size of a nickel chipped off on the quarter panel above the right rear tire. I refused to accept this as repaired. Another week or two went by and was told everything was fixed. Again, dents and hood still damage as though they weren't even touched. I looked at the repair of the chipped paint and the paint was not smooth, it had waves in it. I informed Greg this was ridiculous and refused to accept this as repaired, yet again. Another couple weeks passed and we are now almost in mid September and have yet to get the car back repaired properly. My wife had to make a payment on something we haven't had or used. I am absolutely sick of this dealership! My wife and I have to call to receive updates. I left a message and my number with the receptionist to have Ron O. call me but never received a call. I am leaving this review in hopes someone looking to purchase a vehicle with Jupiter wont waste their time and save them a tremendous amount of stress.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No