Jupiter Chevrolet
Dealership Sales Review
I went to Jupiter Chevrolet with my son trying to get a vehicle for him. I had already talked to a lady named Judy, which was the internet sale person. She new I was supposed to get it under my name because I had a good and long credit history. My son and I saw a Tahoe and asked about its price and said we were coming back. They asked for our names and phone number and then we left. The details of the ripp off went like this: 1. I talked to Judy for a week over prices and vehicle models. I said I was interested in a Tahoe. 2. My son and I went to their facilities; they asked for our names and phone numbers. 3. I talked to Judy over interest rate. 4. My son went to take a second look at the Tahoe. 5. He encounter a salesman who told him to go ahead and see if he qualified. 6. My son called me and told me about. 7. I called the salesman and said "don't do anything with him until I get there and talk about it. I am the one who is going to be primary buyer. He said "yes" 8. I received a call from my daughter saying they had release the vehicle to my son. What they did: 1. They ignored my request. 2. They charged 9.80 interest rate when I was actually offered 6.4 3. They sold a warranty without asking him. 4. They put him under a SMART BUY, which is worse than a rental where after paying $26,000.00 was going to owe another 19,000 at the end. He had to repurchase the vehicle afterwards. 5. They backdated the documents arguing that my son bought the truck the date we went for the first visit. THEIR ARGUMENT WHEN I FACED MIRETICH, the owner: 1. We are here to sale to whomever (so, I what I said didn't matter?) 2. You should scold your son, not me (they made him believe it was better to be alone without me in the contract) 3. To make him qualify they alter his earnings. 4. When asked why they altered the documents, Miretich said: We keep a data base and the computer generates the documents starting that date. (Ok. The database they showed was the calls I made when talked to Judy and on the papers it was my son not me. How then, the computer generated the papers automatically?) 5. Since they kep the papers overnight and I went to their office as soon as they opened, I asked them for the papers to be revised. They said "no" and Miretich told me "I don't really care; I have my money in my office and if you return the vehicle your son's credit will be ruined; as for me, I have what I want and that is what I am here for. I you want more of this story, you can post questions and I will answer as they come. I do this in hope that my experience serves others not to get trapped. This is what is called BAD BUSINESS.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes