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Glenn Polk Chevrolet Buick GMC of Gainesville


1608 W Hwy 82, Gainesville, TX 76240 (map)
Today 8:00 AM - 5:00 PM
Sales Rating
Recommend:
Yes (76) No (1)
Service Rating
Recommend:
Yes (54) No (4)
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Dealership Sales Review

5 out of 5 starssales Rating
Super Honest, not Pushy, and had what we WANTED.
Written by Josiah Erekson on 07/28/2025

I talked with a LOT of car dealerships and salesman after the last few weeks. We were looking for a minivan with stow and go seats for the rear seats. Every other salesman pushed, shoved, tried to upsell, get me to buy something else entirely even sometimes. Not these guys! They listened to what we wanted, they were flexible, they were accommodating, and most importantly, they didn't try to get us something we didn't want. They built their foundation on trust and honesty, and they were even humourous with their light-hearted personalities. They helped us get the car we wanted, and made no fusses about our budget (unlike other places). They were prepared to let us go if they didn't have what we wanted, which is pretty huge compared to everywhere else. They didn't mince words, told us the EXACT history of the vehicle, printed a full Carfax report without even being asked (which also has the maintenance history), and they were patient and kind the entire way. We got exactly what we wanted and for a good price. Side note, the water from their dispenser is super good. I'm a bit of a water snob, so that's also a plus. I highly recommend purchasing your vehicle here. Somewhere else may try to trick you, upsell you, or brow beat you with sales pitches hoping annoyance will make you relent. These guys will take care of you when everyone else only cares about your money.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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Trent Polk on 07/29/2025
Dealer Response
Thank you, Josiah—this absolutely made our day. Your review is not only incredibly thoughtful, but also a powerful reminder of why we do what we do. We know how frustrating and exhausting the car-buying process can be, especially when you're met with pressure, upselling, and a lack of real listening. That’s why hearing that our team stood out by doing the OPPOSITE—by being honest, patient, and focused on *you*—means so much to us::::)))) We’re proud to be a family-owned and operated dealership for over 30 years, and it’s customers like you that remind us why staying true to our values matters. Helping you find exactly what you wanted, within your budget, without any sales games—that’s the way it should be, and we’re honored that we could be that kind of place for you. Also… we love that you gave a shoutout to the water! We’ll take that win, too. Thank you again for your trust and for such a generous recommendation. You’ll always have a place here at Glenn Polk Auto Group!
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