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Glenn Polk Chevrolet Buick GMC of Gainesville


1608 W Hwy 82, Gainesville, TX 76240 (map)
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Sales Rating
Recommend:
Yes (82) No (1)
Service Rating
Recommend:
Yes (59) No (4)
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Dealership Service Review

5 out of 5 starsservice Rating
GMC
Written by S McCuistion on 08/13/2025

Dealership is great as well as the service department. I personally talked to Brandon about an issue of recommending new air filters on new vehicles to be replaced. We talked about both sides of the equation. I can’t say I agree with the policy of asking. There were no issues with service at all. I’ve recommended this dealership to people in my family and others. I will continue to do so. I use both Glen Polk in Gville as well as Sanger.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Trent Polk on 08/13/2025
Dealer Response
Mr. McCuistion, thank you for taking the time to share your feedback and for continuing to recommend us to your family and friends. I appreciate you visiting with Brandon to talk through your concerns and for keeping the conversation open. It means a lot that you trust both our Gainesville and Sanger locations for your service needs. We are grateful for your loyalty and look forward to taking care of you for years to come.
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