Glenn Polk Chevrolet Buick GMC of Gainesville
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Dealership Service Review
service Rating
HIgh Expectations Exceeded
Written byon 01/24/2025
I made an appointment for 90K mile recommended maintenance for my 2014 GMC Sierra plus I ordered a specific set of tires for it. Not only was my work order completed as I requested, your eagle-eyed technician noticed a worn/rattling sway bar link and replaced it and its twin. I don't want to guess what that failure might have caused. In my view, I was treated like a member of the family! Thanks.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Trent Polk on 01/24/2025
Dealer Response
Thank you for sharing this. You are part of the family, and we appreciate you bringing your vehicle to us for all your maintenance needs. Thank goodness he caught that sway bar issue. See you next time.
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