Hendrick Volkswagen Frisco
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my best experience ever, dealing with service!!!!!!
Written byon 04/30/2021
the service department was very busy at 715 am, Philip was with a customer , but took the time to say he would be right with me , as soon as he finished with customer he came and found me and wrote a sevice ticket quickly, I asked him to look at my sevice policy to be clear what coverage I had, he also took time to look at contract to see I had a 60000 parts contract , out of 4 other services no other service advisor had done this in the past , his imnspections , completed a full service of my 2019 VW Tiguan, The best service I have ever had , of all the oil changes I have had done, thank you for Philip Van Tuyl
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Grant Saab on 05/17/2021
Dealer Response
Michael Miller, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Grant Saab- Service Director
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