Skip to main content

Hendrick Volkswagen Frisco


5010 State Hwy 121, Frisco, TX 75034 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (87) No (1)
Service Rating
Recommend:
Yes (3) No (0)
Back to Service Reviews

Dealership Service Review

1 out of 5 starsservice Rating
Horrible service!
Written by JakeC on 10/09/2020

It was a mistake to purchase my car from Hendricks! What is the point of scheduling a time and date for a service if they can’t get it completed in a timely manner! I scheduled a service for 4pm. It’s now 5:35 and my car has still not been taken in to be worked on. Horrible service - never coming back

  • Recommend this dealer? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Malory Vicks on 03/27/2021
Dealer Response
Hi Jakec, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? Please contact (Malory at 469-362-2761) at your convenience. Thank you!
Report