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Hendrick Volkswagen Frisco


5010 State Hwy 121, Frisco, TX 75034 (map)
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Sales Rating
Recommend:
Yes (87) No (1)
Service Rating
Recommend:
Yes (3) No (0)
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Dealership Service Review

1 out of 5 starsservice Rating
Unprofessional Service Director & Staff
Written by Kinshuk on 05/26/2017

One of most unprofessional place I have ever been. I drop my car 7 am in d morning on d request of James J Saliva. They called me becoz of d wrost service they have given me and want to make up for that. They had my car for the entire day and didnt fix or do anything. Nobody even calls to tell me wat is going on with my car. I went in d evening to pick my car .... i asked for my keys .... They Don't know where my keys are. They Don't ve any work ethics in them. I totally wasted my time by coming to this place again. Don't go to this place. Their technician are not able to identify the problem correctly. I got my Volkswagen jetta serviced here couple of months ago ..... they said to me that check engine light is on, do this do that. I got d work done whatever they said. The same problem started all over again and this time they are do this and do that becoz it's different problem. Both the times they said engine requires work. They are simply making people fool who doesn't know technicality. I m not going to this place again. Not at all.

  • Recommend this dealer? No

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