Skip to main content

Hendrick Volkswagen Frisco


5010 State Hwy 121, Frisco, TX 75034 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (89) No (1)
Service Rating
Recommend:
Yes (4) No (0)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Fast and Helpful
Written by Adrian Telfer on 06/05/2025
updated 06/11/2025

Went to Hendricks this morning for an oil change and service. My service representative was Fernando Gomez. I got there he took care of everything and the job was completed within an hour. Fernando has always been helpful every time I show up for a service and always answers my questions.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Jordyn Smith on 07/07/2025
Dealer Response
Hi Adrian, we're glad you had such a wonderful experience with us and have found such continued support in our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Report