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Hendrick Volkswagen Frisco


5010 State Hwy 121, Frisco, TX 75034 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
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Yes (87) No (1)
Service Rating
Recommend:
Yes (3) No (0)
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Dealership Service Review

1 out of 5 starsservice Rating
500$ taken from center console!
Written by aidan c on 01/21/2023

Went in for oil change and state inspection, had 500$ cash stolen from my center console. Filed a police report and found out I was lied to about the lack of cameras or ability to conduct and sort of effective investigation. Zero customer service recovery offered. Absolutely the worst experience and a terrible way to conduct business. Our family has purchased 2 cars from this dealership but you can guarantee that there will not be a 3rd. Would caution anybody from giving their business to this dealership.

  • Recommend this dealer? No

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Alex Beydoun on 02/02/2023
Dealer Response
Aidan Cairns, We strive for 100% satisfaction and feel that anything less is unacceptable. We would appreciate the opportunity to talk with you further about your recent visit. Please contact (Grant S, 469-362-2739) at your convenience.
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