Hendrick Volkswagen Frisco
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Dealership Service Review
service Rating
Employees aren’t competent
Written byon 12/15/2021
If you like having to come back here multiple times for a simple service visit I would recommend this dealership. Staff gets an attitude when I return because THEY didn’t fix the issue the first time. Come on Mr. Saab, get it together!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Alex Beydoun on 12/18/2021
Dealer Response
Hello Amir,
I really am sorry that you feel that way. I can assure you that we thrive to take care of our clients and to deliver an outstanding customer service. Please call me at your earliest, so we could further discuss this. Alex B - Internet Sales Director - 469.362.2739
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