Hendrick Volkswagen Frisco
Dealership Sales Review
The advertised "Hendrick Price" on the web site is NOT the price you can buy the car. I tried to buy at the web advertised price. And, I was informed the that all cars had 'mandatory' dealer installed options...in my case adding $1495 to car price (not value, but price). The dealer installed options were overpriced.....basic wheel locks for $199 when you can buy McGard or Gorilla for $45 or less; nitrogen "upgrade" of questionable value for tires at $199 when cost is no more than $6 per time (google it and see what the 'experts' say on this upgrade)...I can go on and on for each overpriced and non-optional option. My issue is not the dealer trying to make extra money (even if way overpriced for value). My issue is advertising a 'Hendrick Price' that is not obtainable when attempting to purchase the car...and the fact they tell me "everyone does it" and "we charge less than others". Great comparison in my mind. It is like saying "we are all bad, but we are at least less bad than all the other bad guys". I searched their web site and also found no explanation or even "small print" on the non-optional options installed by the dealer. That said, I'd cautiosly recommend the dealership...but, buyer beware....and know that you will pay high fees for items of limited value (or cost). Personally, I won't buy from them as I don't feel like being ripped off. I purchased elsewhere.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No