Crest INFINITI
Dealership Service Review
Crest Infiniti service department is the best in the Dallas/Ft Worth area. I bought an Infiniti from Swell Infiniti in 2004 and had an issue with it. Swell Infiniti could not correct the issue and blamed me for the problem. Took it to Crest service and they corrected the issue with no charge to me. Since I have bought 4 Infinitis from Crest and only Crest Infiniti service has serviced them. The Service Director and Manager have the best interest of their customer as do the service writers. They are all professional, friendly and make sure your care is taken care of. I have never had an issue that Crest service department did not take care of in a speedy manner. They always have a loan car ready for you if you need one and make an effort to get you in and out quickly. I will continue to buy cars from Crest and will continue to take them to Crest for service. I highly recommend Crest Service department. In closing the mechanics that work at Crest are the best in the business.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes