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Crest INFINITI


6100 State Hwy 121, Frisco, TX 75034 (map)
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Dealership Service Review

2.8 out of 5 starsservice Rating
Take your car to SEWELL and save yourself the HEADACHES!!!!
Written by rokuss on 05/29/2009

Here is a list of issues with this less than stellar dealer: 1) They will throw in a BS charge when you purchase your car 2) Got smudges on my headliner at delivery 3) Had to come back over 3 times to clean headliner (still looked like crap) 4) Got paint overspray from trying to fix smudges on headlier on passenger headrest, armrest, grab handle and rear of passenger seat. 5) Took car for service and issue wasn't even fixed! (They had my car for over 5 days) 6) Customer service sucks. Right when you pull up, the porters look like you then continue their business. Service advisors act like you are bothering them! I took it to [another dealership] and they did the following: 1) Immediately greeted me 2) Had my car for 1 day 3) Fixed my issue 4) Called me up a few days later to ask how my service went!!!! I decided to give Crest a chance after i bought the car but regret my decision. My car goes to [the other dealership] for service from now on!

  • Recommend this dealer? No

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