AutoNation Ford Frisco
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Dealership Service Review
service Rating
Disappointed
Written byon 07/01/2016
Scheduled for PM and service because engine light and fuel full warning illuminated. Was told coykd only do PM and need to schedule the service another time. Also told my complete coverage service plan is not complete. Also told would clean car, and they did not.. Also there were white hairs all over dash and front areas when I picked it up. I'll use a different dealership for service from now on.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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autonation on 07/11/2016
Dealer Response
Ray, we are deeply disappointed by your lackluster experience at AutoNation Ford Frisco. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (972) 763-5523 to discuss what we can do to help.
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