AutoNation Ford Frisco

This is not the Bankston service of old that used to be on LBJ Freeway just west of the North Dallas Tollway. Auto Nation purchased and service ceased. But they have to pay for the new facility some how - by overcharging customers. Labor rates way out of line at $100+ per hour. And labor hour allowances/charges for repairs 200-400% higher than actual time nedded by qualied mechanics to do the same work. Customer Ripoof Representative, wrote on my ticket (after I had signed it to drop off my car) that I would be responsible for a $100 diagnosis if I did not have Bankston do the work quoted on my Lincoln. He never mentioned this beforehand, although I know it is common to charge some smaller fee. The point is he did not discuss it up front, and tried to imply that he did by writing it on a ticket I had already signed. Bankston Body Shop took 4 months to repair my wrecked car when they originally quoted me three weeks. Kept trying to have me accept it with shoddy repairs (pointed out to me confidentially by a Bankston body shop employee. Through a bunch of car parts onto the leather back seats. Much more... I have always puchased American cars knowing the quality suffers somewhat against many foreign automakers. But normally my service was always good. Not anymore at Bankston. I must now vote with my wallet and seek better made cars and service offered by another dealership.