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AutoNation Ford Frisco


6850 Hwy 121, Frisco, TX 75034 (map)
Today 8:30 AM - 9:00 PM
Sales Rating
Recommend:
Yes (23) No (2)
Service Rating
Recommend:
Yes (25) No (8)
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Dealership Service Review

5 out of 5 starsservice Rating
Excellent Service
Written by Mark Ross on 11/22/2023

The Service team at Frisco Ford is amazing. I brought my car to Sean Virsack, Service Advisor, because a plastic piece broke by the convertible top. They had ordered the piece, but it came in damaged. When Eric, Service Tech, noticed the piece he immediately notified Sean and they both informed me of the situation. The part was ordered again with rush service. I appreciate the honesty and integrity they displayed. They could have put the part in and never told me, but that wouldn't define who they are or the integrity of Autonation Ford Frisco. Both of these gentlemen are who you go to when you go to Autonation Ford. Thank you so much for your help and honesty. I definitely recommend this Service Center and Sales Department to any looking for honesty, integrity and a family atmosphere. Again, thank you so much for everything.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Andy James on 11/24/2023
Dealer Response
Hello Mark, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. Don't hesitate to call us if you ever need anything. Be safe on the road!
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