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AutoNation Ford Frisco


6850 Hwy 121, Frisco, TX 75034 (map)
Today 8:30 AM - 9:00 PM
Sales Rating
Recommend:
Yes (23) No (2)
Service Rating
Recommend:
Yes (25) No (8)
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Dealership Service Review

5 out of 5 starsservice Rating
Genuine Care
Written by JonathanS on 06/10/2023

I am so grateful to have spoken with Jamie at AutoNation. My beautiful fusion had a brake line recall and I had a personal need to get the recall done sooner than Q3, which is when parts were likely to arrive. Jamie put me on his schedule to check back every week to update me should the parts come available. The day they became available, he called me and I came in the next day to have the job done. Not only this, but Jamie also worked with my school and work schedule. He paid for my Lyft so that I could go to Starbucks and do work and school. I am so grateful for all Jamie did and I feel that I will return his dealership should I have need to going forward. Thank you so much Jamie and Naomi! *Naomi also helped out coordinating everything. Both of them did great!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Nancy Gorge on 06/13/2023
Dealer Response
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
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