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AutoNation Ford Frisco


6850 Hwy 121, Frisco, TX 75034 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (23) No (2)
Service Rating
Recommend:
Yes (25) No (8)
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Dealership Service Review

1 out of 5 starsservice Rating
Car come back with issues and no answer back from Ford
Written by Vicente Neto on 04/27/2023

After service for 3 recalls, I got my car back with my backup camera not working, I called the service department several times and left few messages, no answer back and the issue still persist. I will eventually have to drive to Ford again and try to fix the issue face to face.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Tirth Trivedi on 04/29/2023
Dealer Response
Hello, we regret your experience with us here but are glad you brought this to our attention. Please call our General Manager at (714) 598-3738 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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