AutoNation Ford Frisco

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AutoNation Ford Frisco
6850 Hwy 121, Frisco, TX 75034 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
(159)
Recommend:
Yes (23) No (2)
Service Rating
(163)
Recommend:
Yes (25) No (8)
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Dealership Service Review

service Rating
Service
Written by Jay Hamby on 02/26/2023

No Follow up what so ever. Promises not kept. no returned phone calls. This place is a joke of a business and I am shocked any customer would ever return. Customer Service is nonexistent.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Piper Yost on 03/02/2023
Dealer Response
Jay, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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