AutoNation Ford Frisco

See all Inventory
Write Sales Review
AutoNation Ford Frisco
6850 Hwy 121, Frisco, TX 75034 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
(159)
Recommend:
Yes (23) No (2)
Service Rating
(163)
Recommend:
Yes (25) No (8)
Back to Service Reviews

Dealership Service Review

service Rating
Worst experience
Written by gcrowson on 01/22/2023

Was without my car for 3 months while no one responded to me. Nothing was done to show good faith, regret or an apology for the horrendous customer service

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
Savy Robinson on 01/25/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Report
Back to Top

Join Edmunds

Receive pricing updates, shopping tips & more!

Back to Top